GLIZZY TERMS OF SERVICE
Last updated 18 May 2026
These Terms of Service ("Terms") govern the use of the Glizzy Games platform ("Glizzy" or the "Platform"), operated by Matrix Studios Pty Ltd (ABN 72 655 753 058) trading as Glizzy Games ("we", "us" or "our"), an Australian company based in Adelaide, South Australia. By creating an account or otherwise accessing or using Glizzy you agree to be bound by these Terms.
1 Introduction
1.1 About Glizzy
Glizzy is an online service that facilitates the distribution, purchase and download of indie games ("Content") from independent creators ("Developers"). These Terms form a legally binding agreement between you ("User" or "Developer") and Matrix Studios Pty Ltd. Please read them carefully.
1.2 Acceptance of Terms
By creating an account on Glizzy or otherwise accessing the Platform, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, you must not use the Platform.
2 Definitions
Account - a registered user profile on Glizzy.
User - any individual who creates an Account to browse or purchase Content.
Developer - any individual or entity who uploads or sells Content on Glizzy.
Content - indie games, digital materials, assets, text, images or other media uploaded to Glizzy.
Services - the Glizzy website, desktop application (if any) and related services provided by Matrix Studios Pty Ltd.
3 Eligibility & Age Requirements
3.1 Minimum Age
You must be at least 15 years old and capable of entering a binding contract to create an Account or use Glizzy.
If you are 13–14 years old, a parent or legal guardian must create and manage the Account, supervise your use of the Services and accept these Terms on your behalf.
We do not knowingly collect personal information from children under 13. If we discover we have inadvertently collected such information, we will delete it without notice.
3.2 Developer Eligibility
If you register as a Developer to upload or sell Content, you must be at least 18 years old or possess legal parental or guardian consent to do so. By uploading Content you warrant that you have the legal right or authority to enter into these Terms.
4 Accounts & Registration
4.1 Account Creation
To access certain features (including purchasing or selling Content) you must create an Account. You agree to provide accurate and complete information during registration. You are responsible for maintaining the confidentiality of your Account credentials.
4.2 Security & Responsibility
You are responsible for all activity on your Account, whether authorised by you or not. If you suspect unauthorised use, please notify us immediately. We reserve the right to suspend or terminate your Account for any breach of these Terms or inappropriate behaviour.
4.3 No Transfer
Accounts are personal. You may not sell, transfer or assign your Account or any associated rights to a third party.
5 Developer Terms
5.1 Ownership & Rights
By uploading Content you affirm that you either own or hold all necessary rights, licences and permissions to distribute and sell such Content via Glizzy. You remain the owner of your Content, subject to the licence granted below.
5.2 Licence to Glizzy
You grant us a worldwide, non‑exclusive, royalty‑free licence to use, display, promote and distribute your Content through the Platform and Services for the purpose of operating, marketing and improving Glizzy. This licence ends when your Content is removed from the Platform, except to the extent reasonably required for archival, audit or dispute‑resolution purposes.
5.3 Developer Earnings
FOR EACH COMPLETED SALE, GLIZZY WILL REMIT 70% OF THE NET REVENUES TO THE DEVELOPER, UNLESS OTHERWISE AGREED IN WRITING. “NET REVENUES” MEANS THE ACTUAL SALE PROCEEDS RECEIVED BY GLIZZY AFTER DEDUCTION OF APPLICABLE TAXES, REFUNDS, CHARGEBACKS, AND PAYMENT-PROCESSING FEES. THE REMAINING 30% IS ALLOCATED AS FOLLOWS: 20% TO AMAZON (OR ITS APPLICABLE DISTRIBUTION PARTNER) FOR PLATFORM AND MARKETPLACE SERVICES, AND 10% TO GLIZZY (MATRIX STUDIOS) FOR DISTRIBUTION, HOSTING, AND OPERATIONAL COSTS.
WHERE A SALE OCCURS DIRECTLY THROUGH GLIZZY (WITHOUT AMAZON INVOLVEMENT), GLIZZY MAY, AT ITS DISCRETION, ADJUST THE DEVELOPER’S SHARE ACCORDINGLY, INCLUDING PROVIDING A HIGHER PERCENTAGE RETURN TO THE DEVELOPER (UP TO 90%).
GLIZZY WILL PROVIDE 30 DAYS’ PRIOR NOTICE BEFORE ANY CHANGE TO THESE PERCENTAGES.
5.4 Prohibited Content
Developers must not upload Content that is malicious, unlawful, infringes any third‑party rights or otherwise breaches these Terms. We may remove or suspend access to Content that violates these Terms without notice.
5.5 Payment & Payouts
All payouts of Developer earnings are made in United States Dollars (USD) via Stripe Connect. Any currency conversion at checkout or payout is handled by Stripe at its prevailing exchange rate. Developers are responsible for any fees related to currency conversion or local banking.
(a) Stripe - all payment processing is handled by Stripe or another designated third‑party processor. We do not store your financial information.
(b) Payout schedule - payouts of Developer earnings are made in accordance with our then‑current policies, subject to Stripe’s terms and any applicable fees or taxes.
(c) Taxes - Developers are responsible for all taxes, duties or levies on their earnings. We may withhold amounts if required by law.
6 Transactions & Payments
6.1 Purchasing Content
Users may purchase Content by paying the listed price through Stripe. You authorise us (and our payment processor) to charge your chosen payment method for any purchases made under your Account.
6.2 Pricing, Currency & GST
PRICES FOR CONTENT ARE DENOMINATED IN UNITED STATES DOLLARS (USD). STRIPE MAY DISPLAY EQUIVALENT AMOUNTS IN LOCAL CURRENCY FOR CONVENIENCE AND APPLIES ITS OWN PREVAILING EXCHANGE RATE AND A SMALL CONVERSION FEE WHERE APPLICABLE. WHERE REQUIRED UNDER AUSTRALIAN LAW, 10% GOODS AND SERVICES TAX (GST) WILL BE COLLECTED AND REMITTED.
6.3 No Financial Data Storage
Because we utilise Stripe, we do not store your payment‑card or bank details. All such information is managed by Stripe.
7 Refund Policy & Australian Consumer Law Guarantees
7.1 Mandatory Consumer‑Guarantee Statement
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
7.2 Digital‑Content Refunds
All sales of digital Content are final and we generally do not offer "change‑of‑mind" refunds. However, if Content is faulty, not as described, or otherwise breaches a consumer guarantee, please contact us at [email protected] and we will provide a remedy (repair, replacement or refund) in accordance with the Australian Consumer Law, provided the issue is reported within 14 calendar days of the purchase date.
8 User Behaviour
8.1 Acceptable Use
You agree not to engage in any behaviour that is unlawful, harmful, harassing, defamatory, discriminatory or otherwise objectionable, including but not limited to:
(a) distributing viruses or malicious code;
(b) harassing or threatening other users;
(c) violating any third‑party rights or laws; or
(d) circumventing or interfering with the Platform’s security or payment processes.
8.2 Enforcement
We may suspend or terminate your Account at our sole discretion if we believe your actions violate these Terms, harm other users or risk the security of the Platform.
9 User‑Generated Content (Reviews & Comments)
9.1 Licence to Glizzy
If you post or upload any text, reviews, images or other materials ("User‑Generated Content") to Glizzy, you grant us a worldwide, non‑exclusive, royalty‑free licence to use, reproduce, display, distribute and promote such content as needed to operate and improve Glizzy.
9.2 Your Responsibility
You agree that any User‑Generated Content you submit complies with the law and does not infringe the rights of others. We may remove or modify User‑Generated Content that violates these Terms or is otherwise objectionable.
10 Disclaimer of Warranties
Except as required by the Australian Consumer Law, Glizzy and all Content or Services provided through it are supplied on an "as is" and "as available" basis. To the extent permitted by law, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability of the Platform or the Content. Nothing in these Terms excludes or modifies any warranty, guarantee or other right implied or imposed by statute that cannot lawfully be excluded or modified.
11 Limitation of Liability
11.1 Extent Permitted by Law
To the fullest extent permitted by law, we are not liable for any indirect, special, incidental or consequential damages arising out of or related to your use of Glizzy or any Content.
11.2 Consumer Guarantees
Where the ACL or any other legislation implies non‑excludable conditions or warranties into these Terms, our liability for any breach of such condition or warranty is limited, at our option, to:
(a) replacing the Content or supplying equivalent goods or services again; or
(b) paying the cost of replacing the Content or having the services supplied again.
12 Termination
12.1 User‑Initiated Termination
You may terminate your Account at any time. Upon termination you will lose access to any Account‑specific features (including purchased Content), except as otherwise required by law. No refunds will be provided except as required by the ACL.
12.2 Our Right to Terminate
We may suspend or terminate your Account if we believe you have violated these Terms, infringed any law or engaged in fraudulent or objectionable conduct. We may also remove any Content associated with your Account.
12.3 Effect of Termination
Upon termination, these Terms cease except for clauses that by their nature should survive (including Disclaimers, Limitation of Liability, Intellectual Property licences and Dispute Resolution).
13 Governing Law & Jurisdiction
These Terms are governed by the laws of South Australia, Australia. You and Glizzy irrevocably submit to the exclusive jurisdiction of the courts of South Australia for any dispute arising under or in connection with these Terms.
14 Changes to these Terms
We may amend these Terms by giving at least 30 days’ prior notice by email or an in‑app banner. If you do not agree to the changes you may close your Account before the effective date and receive any prepaid but unused balance as a refund where required by law. Continuing to use the Services after the effective date constitutes your acceptance of the updated Terms.
15 Dispute Resolution
- Contact us first - email [email protected] within 30 days of the issue.
- Internal escalation - our Customer Success team will investigate and reply within 10 business days.
- Mediation - if unresolved, either party may request mediation through the Australian Disputes Centre.
- Court or tribunal - claims under AUD $12,000 may be filed in the SA Civil and Administrative Tribunal; larger claims in the District or Supreme Court of South Australia.
16 Service Discontinuation
16.1 Notice of shutdown
Glizzy may permanently discontinue the Platform (in whole or in part) by giving at least 60 days’ prior notice to Users by email, an in‑app banner, and a notice on the Glizzy website homepage ("Shutdown Notice").
16.2 Access window
During that 60‑day period you may (a) download any available offline installers or licence keys we provide; or (b) within that same period request a refund under Section 16.3 if the Content you purchased becomes unusable as a result of the shutdown.
16.3 Remedies
If, following our shutdown, you are unable to access Content for which you have paid and we cannot provide a reasonable offline alternative, we will, to the extent required by the Australian Consumer Law, provide at our option:
(a) a replacement copy of the Content; or
(b) a refund to your original payment method of the purchase price you paid for that Content.
16.4 Limitation
After the 60‑day wind‑down period and the remedies offered in Section 16.3, Glizzy will have no further obligation to maintain servers or enable online re‑downloads, except as required by non‑excludable law. To the fullest extent permitted by law, Glizzy disclaims any liability for loss of access to Content once the wind‑down is complete and the remedies above have been offered.
17 Miscellaneous
17.1 Export & Sanctions Compliance
You must not use or export the Services in violation of Australian, U.S. or other applicable export‑control or sanctions laws. By downloading games you represent that you are not located in, or a resident of, any country subject to comprehensive sanctions.
17.2 Accessibility Statement
Glizzy is committed to providing an accessible experience for all users. We aim to comply with WCAG 2.1 AA guidelines and welcome feedback at [email protected].
17.3 Entire Agreement
These Terms (including any documents referenced or linked herein) constitute the entire agreement between you and Matrix Studios Pty Ltd regarding Glizzy and supersede all prior agreements or understandings.
17.4 Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect.
17.5 No Waiver
Our failure to enforce any right or provision in these Terms does not constitute a waiver of such right or provision.
18 Contact
Matrix Studios Pty Ltd t/a Glizzy Games
Email: [email protected]